Adkisson Survey

Adkisson Surveys helps its healthcare clients conduct affordable and quality patient satisfaction surveys that demonstrate to your patients and the community that you care about quality and that you are proactively searching for ways to provide them with better service. This patient-centered approach to quality uses concise, effective tools to empower patients while presenting your organization with honest, insightful information to improve the hospital experience and the services provided. When used appropriately, the result is increased utilization and profitability while tracking longitudinal activity.

The Benefits:

  • Establish benchmarks
  • Pinpoint opportunities for improvement
  • Recognize areas of excellence
  • Increase patient satisfaction
  • Improve staff efficiency
  • Reduce malpractice claims
  • Increase patient loyalty and referrals
  • Evaluate provider performance

The Process

  • Development and Design:Adkisson Surveys uses a combination of core questions and site and service specific items to custom design your organization's patient satisfaction surveys.
  • Printing:You have the choice of receiving preprinted surveys, printing your own using .pdf files or conducting your surveys online.
  • Administration:Adkisson Surveys will work with you to develop a distribution and collection plan to generate appropriate responses and valid results. Surveys are forwarded to Adkisson at determined intervals.
  • Processing and Reports:Completed surveys are forwarded to Adkisson Surveys for processing, transcription, and reports.

The Reports

Adkisson Survey delivers reports via email within 10 working-days of receipt of completed surveys. Results are presented both graphically and numerically so that they are easy to read and interpret. Our standard reports include:

  • Summary reports
  • Departmental reports
  • Transcribed written comments
  • Historical comparisons

The Costs

Adkisson Surveys charges an initial set-up and design fee and a fixed fee for processing and reporting at client determined intervals making it easily affordable - even for the smallest hospital.

1414 Woodbine Road Bloomington, IL 61704        (309) 662-6185 Office   (866) 311-0000 Toll-Free   (309) 663-0930 Fax
Copyright 2009 Adkisson Consultants, Inc.
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